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Khan-Uul, 12-khoroo, Songino 25-239, 17140, Ulaanbaatar, Mongolia, 976
Terms and Conditions
1. BOOKING AND PAYMENTS

To secure your spot on a tour, please fill out a booking form and submit 50% of the total payment. Upon receiving your deposit, we will confirm your booking and provide details for the remaining payment. No booking is considered accepted, and no contract is established until the deposit is received.

The balance is due 8 weeks before the departure date. If booking within 8 weeks of the tour, full payment is required. Failure to meet the payment deadline will result in cancellation, and cancellation charges will apply. Payment methods include bank transfer, international money transfer.

2. CANCELLATIONS

Cancellations made at least sixty days before the tour will incur a $100 per person service charge. Otherwise, the deposit is non-refundable unless credited towards another trip within one-two years. Full payment cancellations will incur charges based on the timeframe before departure.

We strongly recommend obtaining travel insurance for added protection. In the event of a tour cancellation by us, a full refund will be issued.

3. PRICES

Scheduled tour prices are based on a minimum of 4 people. For private tours with fewer participants, an additional cost of USD 100-300 per person may apply, depending on the number of people and departures.

4. PASSPORTS AND VISAS

Clients must be aware of and meet all relevant passport and visa requirements. Visas can be obtained from the Mongolian embassy or consulate in your country, using our Tour Confirmation Letter received after the booking deposit.

5. INSURANCE

Comprehensive travel insurance is essential for your safety and enjoyment. Clients are recommended to arrange their own insurance, and WorldNomads.com is a suggested provider.

6. YOUR RESPONSIBILITIES

Your booking is accepted with the understanding that you recognize the inherent risks of the tours and take responsibility for your actions and safety.

7. OUR RESPONSIBILITIES

Our responsibility commences at the designated meeting point and time in Ulaanbaatar. We are not liable for any expenses or inconveniences before that time or if you fail to join the tour punctually.

8. ITINERARIES AND TOUR DETAILS

Itineraries are provided as an indication of what each group may experience and should not be considered as contractual obligations.

9. COMPLAINTS

Any concerns or complaints about the tour should be brought to the attention of the tour guide promptly for resolution or appropriate action.

10. LEGAL TERM

All terms are subject to Mongolian law and enforceable in a Mongolian court. Any issues must be reported in writing within 21 days of the tour completion date.

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Khan-Uul, 12-khoroo, Songino 25-239, 17140, Ulaanbaatar, Mongolia,
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